How to call the previous stage of business process flow using workflow in dynamic CRM.

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 Let's assume I had one scenario once you click on the investigation field (Stage A)which is option set values once you select any one of the values it will be go stage B and C based on the condition like if the investigation outcome is complete it will go for stage B else it will be go for stage C. 




Now once i click on the stage outcome of stage C it will be return back to the stage A. Now for that i have created one background workflow based on the field on the stage (Outcome).


Workflow:- first we click on the field change and selected the field on which workflow will trigger.  

Now we have given the condition in if else and then update it.














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